Has United Airlines Gone Too Far?


Daniella Mahler, Reporter

United Airlines caused quite a scene on Monday, April 11th when they physically dragged an Asian passenger off the plane,  because it was overbooked. With the help of three security officers, who are now all placed on leave, Dr. David Dao, age sixty nine, was injured and dragged against his will off the aircraft. He suffered a concussion, broken nose and damaged sinuses, and lost his two front teeth.

What did United Airlines have to say about this?

United Airlines has announce it will refund all tickets, give extra miles, or a free ticket to all passengers on the flight from the Louisville, Kentucky-bound United flight 3411 at Chicago O’Hare International Airport.”The decision was made after United Airlines received outrage on social media after dragging the Vietnamese man off their aircraft. Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. We are also reaching out to this passenger to talk directly to him and further address and resolve this situation,” states United Airlines Chief Executive Officer Oscar Munoz . “I want you to know that we take full responsibility and we will work to make it right.”  United shares ended up falling 4 percent over the course of the week.

Dr. David Dao’s daughter spoke out.

Dr. David Dao’s daughter, Crystal Pepper, was close to crying while speaking out for the first time at a press conference, April 13. She explained her and her family were shocked and mortified that her father at age sixty-nine had been forcibly dragged off his United Airlines flight. “What happened to my dad should have never happened to any human being,” says Crystal.

Was this an act of discrimination?

Many commenters called for a boycott of United Airlines, accusing the airline of discriminating against the passenger David Dao because he is Asian. “It’s straight up discrimination,” one widely shared post said, while another commenter said they would never fly with United again in their lifetime. “Many Chinese people feel they’ve been subject to discrimination,” said Joe Wong, a Chinese-born comedian who performed multiple times on the Late Show.

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United Airlines: Dr. Dao’s Daughter Speaks – This Shouldn’t Happen To Any Human Being